About Best-Ex
Company first. Always personal.
Best-Ex is a director-led consultancy. You work directly with founder Adile Sumer from the first conversation through delivery and handover.
Illustrative workshop photography.
Founder and director
Meet Adile Sumer.
Adile has more than a decade of experience across customer service, customer relations, customer experience, and consultancy.
Her earlier work in premium automotive and service operations included complex complaint management, customer feedback analysis, customer care oversight, CRM improvement, stakeholder coordination, and the training and coaching of customer-facing teams.
Adile connects the customer story to the way the business actually works.
Professional foundation
Experience backed by continued learning.
- Master's degree in Marketing.
- Bachelor's degree in International Relations.
- Customer Champion train-the-trainer development.
- Customer relationship management training.
- After-sales training.
- Strategic sales techniques training.
- English and Turkish language capability.
How Best-Ex works
Clear thinking, honest scope, useful handover.
A practical scope
Direct senior involvement
Respect for confidentiality
Capability that stays with you
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